Effective Date: 30/07/2025
Owned & Operated by: ADYCRAFT ADVERTISERS PRIVATE LIMITED
1. Digital Product Nature
All products sold on DigitMedia.in are digital and downloadable, and therefore are considered non-returnable and non-refundable.
2. No Refunds After Purchase
Due to the instant access provided after successful payment, we do not offer refunds once a product has been delivered or downloaded, except in the following situations:
- Duplicate Payment: You were charged more than once for the same product.
- Product Not Received: You did not receive the product after a successful transaction, and our support team is unable to resolve the issue.
- Corrupted or Unusable File: The downloaded file is unusable, and a working version cannot be provided by our support.
3. How to Request a Refund (If Eligible)
If you meet the refund criteria above, please submit your request within 3 days of purchase by emailing:
📧 support@digitmedia.in
Be sure to include the following:
- Your Order ID or payment screenshot
- A clear explanation of the issue and reason for the refund request
4. Dispute Resolution
We request that you contact us directly for any concerns related to payments before initiating a chargeback or dispute through your bank or payment gateway.
Our team will work diligently to resolve your issue promptly and fairly.